eMail

Yes, by following the steps provided in How to forward email in Outlook 365 you can easily have mail redirected to any account you choose.

Students that had UW Colleges Campus accounts before August 7, 2013: Microsoft's migration process separated your Outlook mail account from your SkyDrive. Your SkyDrive is now accessed through your Personal Microsoft Account which can be logged into with the same email address and password as your UW Colleges Outlook 365 Account. See This Video for more information.

If you're still having problems with any part of Office 365, there are several resources available to you.

UW Colleges student e-mail is located at cits.uwex.uwc.edu/email,. Make sure you have completed the first-time user setup by clicking the First-time user? link on the e-mail log-in page. If you have lost your password, follow the Forgot your password? link on the login page. If you are still having trouble, please contact the Service Center. If you are a previous student who has not used your e-mail within 2 semesters, your e-mail account has been removed and cannot be accessed.

How to recognize phishing email messages, links, or phone calls

Phishing email messages, websites, and phone calls are designed to steal money. Cybercriminals can do this by installing malicious software on your computer or stealing personal information off of your computer. Cybercriminals also use social engineering to convince you to install malicious software or hand over your personal information under false pretenses. They might email you, call you on the phone, or convince you to download something off of a website.

What does a phishing email message look like?

Here is an example of what a phishing scam in an email message might look like:
phishing email

  • Spelling and bad grammar. Cybercriminals are not known for their grammar and spelling. Professional companies or organizations usually have a staff of copy editors that will not allow a mass email like this to go out to its users. If you notice mistakes in an email, it might be a scam. For more information, see Email and web scams: How to help protect yourself.
  • Beware of links in email. If you see a link in a suspicious email message, don't click on it. Rest your mouse (but don't click) on the link to see if the address matches the link that was typed in the message. In the example below the link reveals the real web address, as shown in the box with the yellow background. The string of cryptic numbers looks nothing like the company's web address.
    URL phishing
    Links might also lead you to .exe files. These kinds of file are known to spread malicious software.
  • Threats. Have you ever received a threat that your Hotmail account would be closed if you didn't respond to an email message? The email message shown above is an example of the same trick. Cybercriminals often use threats that your security has been compromised. For more information, see Watch out for fake alerts.
  • Spoofing popular websites or companies. Scam artists use graphics in email that appear to be connected to legitimate websites but actually take you to phony scam sites or legitimate-looking pop-up windows.
  • Cybercriminals also use web addresses that resemble the names of well-known companies but are slightly altered.
  • Alarmist messages and threats of account closures.
  • Promises of money for little or no effort.
  • Deals that sound too good to be true.
  • Requests to donate to a charitable organization after a disaster that has been in the news.

Adapted from these sites:

http://www.microsoft.com/security/online-privacy/phishing-symptoms.aspx and http://www.microsoft.com/security/online-privacy/phishing-scams.aspx

Other FAQs about phishing: http://www.microsoft.com/security/online-privacy/phishing-faq.aspx

Questions pertaining to enrollment or financial information should be directed to your campus Student Services department.

If you are unable to login to any of our systems, please be sure you have applied to a UW Colleges campus or UW Colleges Online. Be sure you have waited at least 24 hours after receiving a letter of acceptance and have completed the first-time user setup process.

Faculty and Staff Email Services

The Central Exchange email system is provided for the use of all UWCX faculty and staff, is the official email address provided by the University, and is the only email address that will be used for sending official announcements and notifications. Email services provided are:

  1. Appropriate amount of storage to support business operations
  2. Support for Internet browsers
  3. Ability to synchronize mailboxes with mobile phones via ActiveSync or IMAP and Blackberry devices via IMAP
  4. Supports email messages (including attachments) up to 50MB
  5. Spam and virus filtering
  6. Folders to organize email
  7. Global Address List of faculty, staff, and students

 

Student Email Services

Email is made available for students to support learning and for communication with the University and other students. The official email address for students is the email address provided by the University. The official email address is the only email address that will be used for sending students official announcements and notifications, and is the address faculty will use to communicate with students. A student's access to email will be removed if the student has not registered for a class for the previous 4 semesters. The parameter for disabling a student's account is directly tied to the timeline established by Student Services department for registration through the Student Information System.

UWCX student email services are provided using Office 365. Email sent to a student's UWCX email address is forwarded to the student's Office 365 mailbox. The student's UWCX and Office 365 email accounts are created during the registration process. Office 365 provides students with the following email services:

  1. 50GB of email storage
  2. Support for Internet browsers
  3. Ability to synchronize mailboxes with mobile phones via POP or IMAP and Blackberry devices using IMAP
  4. Supports email messages (including attachments) up to 20MB
  5. Spam and virus filtering
  6. Folders to organize email
  7. Directory of faculty/staff and students
  8. 25GB of secure online private storage known as the SkyDrive Pro

If a student prefers to receive their email at their personal address, they can forward their Office 365 email address to their personal email address.

Yes, the Outlook 365 email & calendaring solution will work on most mobile devices. However, the functionality of some features may be limited compared to the web version. To find out details on mobile device compatibility please visit Microsoft’s Outlook 365 Mobile Device Comparison Website.

Additional mobile device setup instructions can be found on Outlook Web App Help.