eMail

The D2L Course Request Form is now available for the Winterim, and Spring 2013 terms.

D2L Course Requests must be submitted via the web form: http://insttech.uwc.edu/d2lcourserequest.aspx

NOTE: If one of your courses is not listed on the D2L Course Request Form:

  1. Contact your campus Student Services Office to verify you are listed as the instructor of record in PRISM. If you are not listed as the instructor of record in PRISM the course will not be available to you on the D2L Course Request Form.
  2. If Student Services must add you as the instructor of record in PRISM for a particular course, please allow 24 hours for the course to become available on the D2L Course Request Form.
  3. Only submit a D2L Course Request to the Service Center if you have completed items one, and two above and the course is still not listed on the D2L Course Request Form.

CITS Instructional Technology team staff will not begin activating D2L Course sites until at least November 12 or 13, 2012. Site activation priority will be given to Winterim courses.

Remote Email Access

UW Colleges and UW-Extension faculty and staff can access their campus Email via Office 365 from any computer with an active Internet connection. To log into your campus Email account, open the web page cits.uwex.uwc.edu/email. When the page opens, click the Office 365 button. When prompted, enter your complete Email address as your User name (e.g., first.last@uwc.edu, first.last@uwex.edu, first.last@uwex.uwc.edu) and your password.

For information about Office 365 web browser compatibility, review the Office 365 section of CITS public KB document: kb.uwex.uwc.edu/page.php?id=42468.

Remote access to your files and folders stored on the UW Colleges and UW-Extension network

  1. Remote access to your files and folders on your personal network folder (aka: Home drive, Z:\drive)
  2. Remote access to your files on a shared network folder (e.g., work group folder or department folder)
  3. Remote access to your files and folders stored on the local hard drive of the computer in your office
  4. Related Knowledge Base documents

If you have a problem or question please contact the UW Colleges & UW-Extension, Central IT - Services Center.

Phone
Local: 608-262-5034
Toll Free: 888-893-9892

Web Form
http://cits.uwex.uwc.edu/service-center-web-form

 

To download this file click on the link: UWCDates. Then follow these instructions to add the UW Colleges dates to your Outlook Calendar.

When you see this dialog box in Windows Explorer, double-click on the calendar file.

calendar

The "Add Holidays to Calendar" dialog box will appear. If you don't see it, check the task bar. It might be there as an Outlook choice. Click on Outlook and you will see two choices, Outlook and "Add holidays to Calendar." Select "Add Holidays to Calendar." Note: Outlook will be trying to open, but will not while that dialog box is waiting for your response.

calendar

calendar

Put a check-mark in the checkbox next to the holidays and click on OK - the entries will automatically be added to your Outlook calendar. Note that there will be two files, one for each academic year.

calendar

UW Colleges 2013-2014 and 2014-2015 Academic Events will be added to your calendar and include:

  • Start and End of Contract for faculty
  • Start and End of Classes
  • Holidays
  • Spring Break
  • Exam Schedules

If you're still having problems with any part of Office 365, there are several resources available to you.

How to recognize phishing email messages, links, or phone calls

Phishing email messages, websites, and phone calls are designed to steal money. Cybercriminals can do this by installing malicious software on your computer or stealing personal information off of your computer. Cybercriminals also use social engineering to convince you to install malicious software or hand over your personal information under false pretenses. They might email you, call you on the phone, or convince you to download something off of a website.

What does a phishing email message look like?

Here is an example of what a phishing scam in an email message might look like:
phishing email

  • Spelling and bad grammar. Cybercriminals are not known for their grammar and spelling. Professional companies or organizations usually have a staff of copy editors that will not allow a mass email like this to go out to its users. If you notice mistakes in an email, it might be a scam. For more information, see Email and web scams: How to help protect yourself.
  • Beware of links in email. If you see a link in a suspicious email message, don't click on it. Rest your mouse (but don't click) on the link to see if the address matches the link that was typed in the message. In the example below the link reveals the real web address, as shown in the box with the yellow background. The string of cryptic numbers looks nothing like the company's web address.
    URL phishing
    Links might also lead you to .exe files. These kinds of file are known to spread malicious software.
  • Threats. Have you ever received a threat that your Hotmail account would be closed if you didn't respond to an email message? The email message shown above is an example of the same trick. Cybercriminals often use threats that your security has been compromised. For more information, see Watch out for fake alerts.
  • Spoofing popular websites or companies. Scam artists use graphics in email that appear to be connected to legitimate websites but actually take you to phony scam sites or legitimate-looking pop-up windows.
  • Cybercriminals also use web addresses that resemble the names of well-known companies but are slightly altered.
  • Alarmist messages and threats of account closures.
  • Promises of money for little or no effort.
  • Deals that sound too good to be true.
  • Requests to donate to a charitable organization after a disaster that has been in the news.

Adapted from these sites:

http://www.microsoft.com/security/online-privacy/phishing-symptoms.aspx and http://www.microsoft.com/security/online-privacy/phishing-scams.aspx

Other FAQs about phishing: http://www.microsoft.com/security/online-privacy/phishing-faq.aspx

When Central IT receives a request to modify an employee's accounts (AD, E-mail etc.) due to a name change, the change must be verified with that employee's Human Resources office staff prior to completion of the request.

Once the name change has been verified by the employee's Human Resources office and HR has updated the employee's data in the HRS system, Central IT staff can then proceed to modify the employee's accounts. Please submit a request using the web form or give us a call to request the change once it's been verified on the HR side.

Human Resources Office contacts:

Faculty and Staff Email Services

The Central Exchange email system is provided for the use of all UWCX faculty and staff, is the official email address provided by the University, and is the only email address that will be used for sending official announcements and notifications. Email services provided are:

  1. Appropriate amount of storage to support business operations
  2. Support for Internet browsers
  3. Ability to synchronize mailboxes with mobile phones via ActiveSync or IMAP and Blackberry devices via IMAP
  4. Supports email messages (including attachments) up to 50MB
  5. Spam and virus filtering
  6. Folders to organize email
  7. Global Address List of faculty, staff, and students

 

Student Email Services

Email is made available for students to support learning and for communication with the University and other students. The official email address for students is the email address provided by the University. The official email address is the only email address that will be used for sending students official announcements and notifications, and is the address faculty will use to communicate with students. A student's access to email will be removed if the student has not registered for a class for the previous 4 semesters. The parameter for disabling a student's account is directly tied to the timeline established by Student Services department for registration through the Student Information System.

UWCX student email services are provided using Office 365. Email sent to a student's UWCX email address is forwarded to the student's Office 365 mailbox. The student's UWCX and Office 365 email accounts are created during the registration process. Office 365 provides students with the following email services:

  1. 50GB of email storage
  2. Support for Internet browsers
  3. Ability to synchronize mailboxes with mobile phones via POP or IMAP and Blackberry devices using IMAP
  4. Supports email messages (including attachments) up to 20MB
  5. Spam and virus filtering
  6. Folders to organize email
  7. Directory of faculty/staff and students
  8. 25GB of secure online private storage known as the SkyDrive Pro

If a student prefers to receive their email at their personal address, they can forward their Office 365 email address to their personal email address.

Click the following link to view a short video about Blackboard Collaborate

Blackboard Collaborate video.

First verify you are using the correct user name and password when attempting to log into your account. The standard user name convention for faculty and staff is "firstname.lastname" (e.g. john.smith). If you are still unable to log in, you should try resetting your account password. To do this, go to https://portal.uwex.uwc.edu/reset/, enter your User name, and answer two of the security questions you previously choose. If you answer the security questions correctly a page will display where you can select a new password.

If you have never used this utility, click on the link labeled "First time user?" Initially you will need to authenticate providing the personal information requested. If the information you entered matches your Human Resources file, you will be prompted to Select 3 to 5 security questions and answers. Once you have completed selecting and answering your security questions a page will display where you can select a new password. If you are still unable to log in with your account, please inform the Service Center by selecting one of the 3 options listed under the "Get Support" heading to the left of this FAQ.

You can waste a lot of time trying to get a document to look right. These power user tricks will help speed your formatting chores.